· Respond to customer queries via phone, email, chat, or social media in a professional and timely manner.
· Provide accurate information about products, services, and company policies.
· Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
· Escalate unresolved issues to the appropriate internal teams and ensure timely follow-up.
· Maintain a deep understanding of company products/services to provide knowledgeable support.
· Gather customer feedback and share insights with the team to improve service quality.
· Excellent Communication Skills (Verbal & Written)
· Active Listening
· Problem-Solving Abilities
· Product/Service Knowledge
· Solution oriented
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- Are you located in Chennai (Office Location in Guindy)
Work Location: In person
+91 9962396546
Application Deadline: 15/08/2025
Salary
Hourly based
Location
TN , India TN, India
TN , India TN, India
