- Guest Greeting and Engagement:Warmly welcoming guests upon arrival, making them feel comfortable and acknowledged.
- Information Provision:Providing detailed information about the restaurant, its menu, specials, and any ongoing events or promotions.
- Handling Inquiries and Complaints:Addressing guest questions, concerns, and complaints promptly and effectively, aiming for satisfactory resolutions.
- Coordinating Services:Organizing and facilitating various guest requests, including reservations, special dietary needs, and other personalized services.
- Maintaining Guest Records:Keeping accurate records of guest interactions, feedback, and preferences for future reference and personalized service.
- Promoting the Restaurant:Highlighting the restaurant's offerings and encouraging guests to explore different aspects of the dining experience.
- VIP and Special Guest Management:Providing extra attention and tailored services to VIP or corporate guests, building strong relationships with them.
- Collaboration with Other Teams:Working closely with other restaurant staff, including servers, bartenders, and kitchen staff, to ensure seamless service delivery.
- Monitoring and Reporting:Tracking guest feedback and identifying areas for improvement in guest experience.
- Maintaining a Welcoming Atmosphere:Creating a positive and inviting environment where guests feel valued and comfortable
Job Types: Full-time, Permanent
Pay: ₹24,000.00 - ₹27,000.00 per month
Work Location: In person
+91 8281272222
Salary
Hourly based
Location
KL , India Wayanad, KL, India
KL , India Wayanad, KL, India
