CTC: Up to ₹5.5 LPA
Joining Preference: Immediate to 15 Days
Industry Preference: Q-Commerce, Grocery, or Retail
We are looking for experienced and result-driven
Store In-Charge / Store Managers to lead and manage the daily operations of our stores in Vadodara and Surat. The ideal candidate should have strong experience in managing store-level performance metrics, leading teams, ensuring operational excellence, and delivering top-tier customer service.Store Performance & Metrics:
- Take full accountability for store KPIs including On-Time Delivery (OTD), write-offs, customer complaints, and team attrition
- Monitor key operational reports to analyze trends and drive performance improvement
- Track and enhance store-level cost efficiency with a basic understanding of P&L
- Ensure timely and accurate execution of GRN, PRN, cycle counts, FEFO, and expiry checks
- Minimize losses through effective inventory control and process adherence
- Follow and enforce all SOPs for store operations and compliance
- Utilize live dashboards to monitor store performance and address bottlenecks immediately
- Ensure smooth day-to-day functioning and on-ground resolution of operational issues
- Prepare and manage team rosters and schedules
- Supervise and guide store staff; provide real-time feedback and coaching
- Ensure discipline, conduct timely recognition, and manage performance issues effectively
Core Skills:
- People and team management
- Strong communication and interpersonal skills
- Hands-on experience in store/retail/Q-commerce operations
- Process-oriented with an eye for detail
- Customer-centric mindset
- High sense of ownership and accountability
- Proactive approach with execution speed
- Reliable, organized, and focused on timely delivery
- Education: Graduate (12th + 3 years degree minimum)
- Experience: Minimum 3�4 years in a retail/Q-commerce environment with team-handling experience
- Industry Exposure: Candidates from Grocery, Retail, or Q-Commerce backgrounds will be preferred
Job Types: Full-time, Permanent
Pay: ₹500,000.00 - ₹550,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
Salary
Hourly based
Location
GJ , India GJ, India
GJ , India GJ, India
